Stillwater Spa & Salon: what to know before you book

Stillwater Spa & Salon is the on-site spa at Hyatt Regency Coconut Point Resort & Spa offering massages, facials, body treatments and a full-service hair and nail salon. Spa hours are listed as 10:00 AM–5:00 PM Sunday–Thursday and 9:00 AM–5:00 PM Friday–Saturday on the property page; appointments and some services (memberships, signature treatments) may require advance booking.
In this guide
What Stillwater Spa & Salon offers
Stillwater Spa & Salon provides a menu of massages, custom facials, body treatments and salon services (hair and nails). The spa includes amenity spaces described as a sauna, a steam sanctuary and private relaxation areas.
The spa lists a 50-minute Signature Massage among its offerings and notes a Massage Establishment License (MM38014) for this location. The spa also markets membership tiers that bundle spa and facility access.
- Massages (including a 50-minute Signature Massage)
- Custom facials and body treatments
- Full-service hair and nail salon
- Sauna, steam sanctuary and private relaxation spaces
- Spa memberships with added benefits
| Feature | Notes |
|---|---|
| Amenity spaces | Sauna, steam sanctuary, private relaxation |
| Signature treatment | 50-minute Signature Massage listed |
| Salon services | Hair and nail treatments available |
Hours, booking and age guidance
Hyatt's property page lists Stillwater Spa hours as 10:00 AM–5:00 PM Sunday–Thursday and 9:00 AM–5:00 PM Friday–Saturday. A separate scheduling page shows slightly different hours (9:00 AM–5:00 PM daily); confirm hours when you call to book.
Some Stillwater Spa locations enforce an 18+ minimum for spa guests. That age policy was not explicitly confirmed on the Bonita Springs page in the materials reviewed, so treat the 18+ rule as possible but unconfirmed for this location and ask the spa when you reserve.
- Confirm hours when you call—two official sources list slightly different opening times
- Book treatments in advance, especially during holidays or weekend evenings
- Ask about any age restrictions for treatment rooms or relaxation areas
| Booking tip | Why it matters |
|---|---|
| Reserve ahead | Appointments and signature treatments fill quickly |
| Confirm hours | Online listings differ; spa may change seasonally |
| Ask age rules | Some Stillwater locations restrict spa areas to adults |
Memberships, day passes and what’s included
The spa offers paid membership tiers that include spa/facility access and other benefits. The membership names and some pricing examples are listed on the property page as Signature Membership and Elite Membership with monthly and annual pricing.
Membership perks described in the property materials include pool and spa-facility access, 24/7 fitness-center access, and additional benefits for the higher tier (for example, cabana access and cryotherapy are called out for Elite). Confirm current pricing and benefits with the spa before you commit.
- Signature Membership: facility and pool access plus 24/7 gym access (pricing listed on property page)
- Elite Membership: adds items such as cabana access and cryotherapy (pricing listed on property page)
- Day passes or single-treatment access may be available—call the spa for current options
| Membership | Benefits (as listed) |
|---|---|
| Signature Membership | Pool access, spa facility access, 24/7 fitness |
| Elite Membership | All Signature benefits plus cabana access and cryotherapy |
| Single visit | Treatment booking and day-use options vary—confirm directly |
How spa fits into a stay at Hyatt Regency Coconut Point
Stillwater Spa & Salon is one of several on-site activities that complement the resort’s larger offerings: four outdoor pools, a three-acre water park with a lazy river and waterslides, the 24-hour StayFit™ Gym (located in the spa building), and boat shuttle access to a private island beach.
A mandatory nightly resort fee covers some resort amenities (the ferry to the island beach and 24-hour fitness access among them). Spa treatments and salon services are charged separately and are not included in room rates or the resort fee.
- Spa is in the same building that houses the StayFit™ Gym (gym access included in resort fee)
- Resort fee covers certain resort facilities and services; spa services are extra
- Book treatments around pool, water-park, or ferry schedules for best timing
| Resort item | Included? |
|---|---|
| Ferry to Big Hickory Island beach | Included in resort fee |
| StayFit™ Gym | Included in resort fee (24-hour access) |
| Spa treatments/salon services | Extra — book and pay separately |

Practical tips before you book a treatment
Have your room type and on-site schedule handy when calling to book a treatment—room names at this property include Room, Room (Partial Bay View), Room, Balcony (Partial Bay View), Family Suite, 1 Bedroom, Bay View, Premium Suite, 1 Bedroom, Bay View (Island), Suite, 1 Bedroom, Balcony, Bay View and more. If you plan post-treatment pool time, check pool hours (pools generally open dawn–10:00 PM).
If you need to rearrange a late-night arrival or an after-midnight check-in, contact the front desk in advance. Standard hotel check-in is 4:00 PM and check-out is 11:00 AM.
- Bring photo ID and the credit card used to book the room when you check in
- If you have a particular therapist request, ask when you make the appointment
- Confirm spa cancellation and late-arrival policies (not listed in the materials reviewed)
| Before you arrive | Do this |
|---|---|
| Make a spa reservation | Call the spa or concierge to secure preferred times |
| Check-in time | Standard 4:00 PM (front desk available 24 hours) |
| Pool timing | Pools generally open dawn–10:00 PM |

Payments, fees and accessibility notes
Spa services are paid separately from room rates. The resort charges a mandatory nightly resort fee (amounts vary by source and date) that covers select amenities; spa treatments are not included. Verify current resort-fee and spa pricing when you book.
The property offers wheelchair-accessible rooms and paths of travel and lists accessible amenities broadly; ask the spa directly about accessible treatment rooms or any mobility accommodations you require.
- Confirm current resort-fee amount—third-party listings show varying nightly rates
- Spa services typically accept major credit cards; check the spa for payment details
- Ask about accessible treatment rooms and any special needs in advance
| Item | Notes |
|---|---|
| Resort fee | Mandatory, varies by date; covers some resort amenities (not spa services) |
| Parking | Charges have been quoted on booking sites; verify current policy |
| Accessibility | Wheelchair-accessible rooms provided; confirm spa access needs with staff |



